Specifically for X-Pact® electrics and automation customers, the SMS online service portal offers rapid troubleshooting support. Even during commissioning, SMS sets up a service portal to assist with any hitches. Via this portal, worldwide SMS authorized experts access the plant’s automation system for immediate remote diagnosis and maintenance.
Additionally, SMS provides a wide range of after-sales services:
- Spare parts service
- Updates and upgrades
- Service entry point with 24/7 service hotline
- Training and consulting